Social assistance, recovery of overpayments and help in your municipality
What is happening in your situation?
Has your municipality made a decision about your application or benefits? Read the letter to find out why. It also explains how to contact them and how you can respond.
Ask your question in the chat You are reading information from Juridisch Antwoord. This is not a website of Municipality.
I received a letter
Choose the sender and the subject matching your message. For the listed letters, find the relevant guidance and preparation; always check deadlines in your own message.
The entered details stay on this page and are not stored or sent. The date is only for your own check; this aid does not calculate a deadline.What is happening in your situation?
Expand your question for a brief answer and a targeted next step.
My social assistance application has been rejected
Check which condition the municipality says has not been met. Collect the requested documents and find out whether the municipality has already received them.
I have to repay benefits
Check the period and the calculation of the recovery. Do you think the amount is incorrect? Then see how to lodge an objection. Are you unable to pay the amount? Also ask about help with payment.
I am looking for help in my own municipality
Service points and contact options differ by municipality. Use the municipality overview to find local information. The instructions in your own decision remain important.
Related guidance
Related guidance
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Prepare your next stepFill in and save · Word
Tick what you have checked or collected. Note what is missing and take your overview to a meeting.
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What do you still need for your next step?
Item 1 / 3 · Where do you stand with this item?
The municipal decision
This overview follows your own answers. It does not assess your rights or guarantee that your file is complete.
Your choices stay here. Use the buttons below if you want to save or download.
View all details, notes and timeline
Your timeline and evidence
List events and contacts. Note where you keep the evidence; no upload is needed.
What goes in my timeline?
Record what happened, when, the response and where to find the letter, message or photo. Mark uncertain dates.
Is my evidence sent?
No. You only note where it is kept. No files are uploaded or sent automatically.
How do I save my timeline?
Your entries are not saved automatically. Choose Save and continue later to store this preparation, including your timeline, in My overview. Wait for confirmation and save new changes again. You can also download a Word file without an account.
Up to 20 events. Choose a different position for an event to change the order.
0 / 3 · Checked or collected
For each event, note the date, what happened and where the evidence is kept. Example: 3 October — letter received — correspondence folder.
Describe the solution you would like, such as an explanation of a deduction and repayment of the outstanding amount.
For example: which document is missing, who can provide it and what should I do first?
Record the date and its source. If unknown, note this and check promptly. This tool does not calculate or monitor deadlines.
After your conversation
These are your own notes. Confirm agreements with the other person; these notes do not prove their agreement.
This is your preparation, not a submitted request, objection or legally reviewed document. A tick records only your own progress. Check the procedure and deadline in the original letter.
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Clear entries
Download anything you want to keep first. Clearing cannot be undone.
- The municipal decision
- Your application and proof of submitted documents
- Information about your income or situation that the municipality used for the decision
Note the date by which you must respond. If you are unsure about the deadline, seek help in time and do not wait only for a response in the chat.
Describe your question without your BSN, bank account number or other unnecessary personal information.Social services adviser or social security lawyer
For a social assistance case, look for experience with the Participation Act. For another municipal matter, such as a permit, a different specialisation is appropriate.
Discuss experience with your subject, availability and costs. Also ask about possible assistance through your legal expenses insurance or state-funded legal aid.
You complete your application on our website. We assess your request for assistance and look for a suitable partner. You do not need to choose a profession or firm. An application is not yet an engagement.Does your question also concern another authority?
Sources and review of this explanation
This initial explanation was reviewed on 4 October 2026. The official pages mentioned set out the conditions and current next steps. The date does not automatically apply to other articles we link to.
- Rotterdam: example of the work and income objection procedure (local)
- Dutch Government: options for legal assistance