Help with government authorities

Understand your situation. Choose your next step.

I received a letter

Choose the sender and the subject matching your message. For the listed letters, find the relevant guidance and preparation; always check deadlines in your own message.

Sender

The entered details stay on this page and are not stored or sent. The date is only for your own check; this aid does not calculate a deadline.

Choose the authority you are dealing with. You will find an explanation of your situation, what you can prepare and who can help you further.

Would you rather ask your question right away? Juridisch Antwoord is an independent help website and is not part of the government.

Not sure where to go?

Look at the top of your letter for the sender's name. You do not need to know which area of law your question falls under.

No letter at hand? Search below by topic, for example student debt, benefits or driving licence. You can also describe your situation in the chat.

Help me clarify my question

Choose your authority

Each card shows what the explanation is about. You can go directly to the section you need.

Police (Politie)

Your rights when dealing with the police, municipal enforcement officers and special enforcement officers

View help with Police (Politie)

Tax and Customs Administration (Belastingdienst)

Assessments, tax returns, payment and objections

View help with Tax and Customs Administration (Belastingdienst)

Benefits Office (Dienst Toeslagen)

Repayment, calculations and help with financial worries

View help with Benefits Office (Dienst Toeslagen)

UWV

Unemployment benefit, disability benefit, Sickness Benefits Act and decisions about your benefits

View help with UWV

Municipality (Gemeente)

Social assistance, recovery of payments and help in your municipality

View help with Municipality (Gemeente)

DUO

Student debt, monthly amount and objections

View help with DUO

CJIB

Traffic fines, letters and the right response

View help with CJIB

CAK

Personal contribution, lower income and incorrect information

View help with CAK

SVB

State pension decisions, explanations and objections

View help with SVB

IND

Residence decisions, rejection and waiting for a response

View help with IND

CBR

Fitness to drive, mandatory courses and objections

View help with CBR

1. Recognise your situation

Choose the authority your question concerns. Each card shows which topics we can help you with.

2. See what you can do

Read the brief explanation, gather your documents and, if necessary, go to the official information or the right service desk.

3. Find suitable help

Each section describes which type of specialist can help. You decide whether to get in touch and discuss the costs in advance.