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Benefits and UWV
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What if DUO misses its decision deadline?

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Detailed explanation, checklist and sources

First check the correct deadline and extension notices. If it has expired, send DUO the official notice-of-default form. DUO then has two weeks after receipt; a penalty and court appeal for failure to decide may follow.

On this page

1. Your situation

Keep application/objection, receipt and correspondence. DUO’s general citizen-application period is eight weeks; objections six weeks after the objection period ends. This is not the same for every product.

DUO · Te laat beslissen ↗

2. Conditions

Exceptions: teacher grant thirteen weeks after applications close, mbo instructor grant eight weeks afterwards, second-teacher-course subsidy in January of the funded year, away-from-home-grant revision twelve months after request. Check the specific rules and letter.

DUO · Te laat beslissen ↗

3. Preparation

Extensions or missing-information requests can change the end date. Ask DUO which date applies and why. A payment delay is not automatically a late decision; do not send default notice prematurely.

DUO · Te laat beslissen ↗

4. Apply

Use Formulier dwangsom bij niet tijdig beslissen by email or post to the form’s address. Away-from-home-grant revision has a separate form. Institutions use DUO Zakelijk. Keep form, attachments and receipt; our preparation sends nothing.

DUO · Te laat beslissen ↗

5. Decision

DUO has two weeks after receipt to decide. A valid notice can then trigger the statutory penalty, at most 42 days and €1,442 according to the source. Premature or incorrect notice guarantees no payment.

DUO · Te laat beslissen ↗

6. Next steps

After those two weeks, appeal directly to the court for failure to decide, without first objecting against silence. If upheld, DUO must decide within two weeks according to the source. If a substantive decision arrives, check its separate objection/appeal route and deadline.

DUO · Te laat beslissen ↗

Is default notice post-only like an objection?

No. DUO allows email or post to the official form’s address. A substantive objection uses a different submission route.

Documents to prepare

Prepare your next stepFill in and save · Word

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0 / 6 · Checked or collected

For each event, note the date, what happened and where the evidence is kept. Example: 3 October — letter received — correspondence folder.

Describe the solution you would like, such as an explanation of a deduction and repayment of the outstanding amount.

For example: which document is missing, who can provide it and what should I do first?

Record the date and its source. If unknown, note this and check promptly. This tool does not calculate or monitor deadlines.

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  • Application or objection
  • Receipt and correct deadline
  • Extensions/information requests
  • Correct DUO form
  • Default-notice receipt
  • Two-week date and next step

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Sources

Need personal assistance? Request a lawyer through our chat. We explain the next step; submitting a request does not engage a lawyer. The links below support the legal information.

DUO · Te laat beslissen ↗

Sources may be in Dutch. General information about Dutch law, not individual legal advice.

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