How do I apply to CIZ for a Dutch Wlz care indication?
What would you like help with?
Detailed explanation, checklist and sources
Apply to CIZ, not CAK, for a Wlz care indication. Prepare evidence of care needs, medical information and the correct signature, then use the official application. Needing extensive help alone does not establish Wlz entitlement. After approval, arrange care with the care office.
On this page
1. Check whether Wlz is the right route
This guide covers the ordinary application for an adult in the Netherlands. Wlz generally concerns a lasting need for permanent supervision or care close by around the clock to prevent serious harm, due to a qualifying condition or disability. Being able to summon help and wait safely matters. Use the CIZ Wlz-check; it is not an indication decision. Children, temporary LVG treatment stays, continued psychiatric inpatient treatment and residence or insurance involving another country have special rules; ask CIZ about the appropriate route.
2. Describe care needs and evidence
Gather clinician documents identifying the diagnosis and date, treatment, effect and expected development. Also explain what can go wrong without help during both day and night, when you cannot summon help yourself and what assistance is required. Include an existing care/treatment plan. Follow CIZ's list for condition-specific evidence; diagnosis alone is insufficient. Send medical documents through CIZ's official secure route, not our checklist or public chat.
3. Check who may sign
If you understand the consequences, sign yourself or authorise another person using the CIZ form. Being a relative or care provider does not itself permit signing for you. If you cannot understand the consequences, check legal representation and CIZ's signature check. Supply appropriate evidence, such as a mentorship/curatorship order or applicable power of attorney. If representation is missing, discuss this with CIZ; proof of a pending mentorship or curatorship application may already be relevant. Do not share DigiD login details.
4. Use the official CIZ application
Open the current CIZ application page and choose digital submission or the official postal form. The consulted digital route specifies a laptop/computer, not a phone/tablet; check current instructions. Free client-support assistance is available. Enter contact, GP and insurance details, add the required documents and signature, and keep a copy and acknowledgement. Our preparation submits nothing and awards no care.
5. Follow completeness and assessment
CIZ assesses your situation and may request missing information, call you or arrange an in-person or video home visit; a visit is not always compulsory. CIZ states that the decision arrives within six weeks after the application is complete. The first submission therefore does not necessarily start that period. Answer document requests and ask about completeness and the applicable decision date if delayed. Someone close to you or your care provider may join the discussion.
6. Read the decision and arrange next steps
Check approval/refusal, care profile and start date. CIZ decides access; the care office helps arrange care and CAK calculates any personal contribution. Remaining at home is conditional, not automatic. Coordinate transition with existing providers and funders; do not stop care yourself based on this guide. If refused, municipal or health-insurer support may be possible. If you disagree with the indication decision, promptly follow CIZ's six-week objection route; a new application or complaint does not replace an objection. Our own help request offers legal follow-up, not a medical indication.
Must I move into an institution with a Wlz indication?
No. Wlz care can also be provided at home where safe and feasible in your circumstances. The care office assesses the options. A CIZ indication does not automatically grant every requested home-care arrangement or personal budget.
Documents to prepare
Prepare your next stepFill in and save · Word
Tick what you have checked or collected. Note what is missing and take your overview to a meeting.
Unless saved in My overview: Your entries stay only on this screen. Download before leaving; closing or reloading clears them. Do not enter identity numbers, passwords or unnecessary personal details.
What do you still need for your next step?
Item 1 / 6 · Where do you stand with this item?
Day/night needs, risks and ability to summon help
This overview follows your own answers. It does not assess your rights or guarantee that your file is complete.
Your choices stay here. Use the buttons below if you want to save or download.
View all details, notes and timeline
Your timeline and evidence
List events and contacts. Note where you keep the evidence; no upload is needed.
What goes in my timeline?
Record what happened, when, the response and where to find the letter, message or photo. Mark uncertain dates.
Is my evidence sent?
No. You only note where it is kept. No files are uploaded or sent automatically.
How do I save my timeline?
Your entries are not saved automatically. Choose Save and continue later to store this preparation, including your timeline, in My overview. Wait for confirmation and save new changes again. You can also download a Word file without an account.
Up to 20 events. Choose a different position for an event to change the order.
0 / 6 · Checked or collected
For each event, note the date, what happened and where the evidence is kept. Example: 3 October — letter received — correspondence folder.
Describe the solution you would like, such as an explanation of a deduction and repayment of the outstanding amount.
For example: which document is missing, who can provide it and what should I do first?
Record the date and its source. If unknown, note this and check promptly. This tool does not calculate or monitor deadlines.
After your conversation
These are your own notes. Confirm agreements with the other person; these notes do not prove their agreement.
This is your preparation, not a submitted request, objection or legally reviewed document. A tick records only your own progress. Check the procedure and deadline in the original letter.
Save and continue later
Clear entries
Download anything you want to keep first. Clearing cannot be undone.
- Day/night needs, risks and ability to summon help
- Medical diagnosis, treatment and prognosis
- Care/treatment plan and additional required evidence
- Correct signatory, authorisation or representation evidence
- Application copy, receipt and information requests
- Decision, care profile, start date and care-office contact
Contact with a lawyer
You can use the chat and information without a phone number. A contact request requires a phone number, a verified email address and your wish for telephone contact. Our team assesses which partner fits your question. Data is shared only under the stated consent procedure. A partner or engagement is not guaranteed.
View the current application processSources
Need personal assistance? Request a lawyer through our chat. We explain the next step; submitting a request does not engage a lawyer. The links below support the legal information.
CIZ · Een Wlz-aanvraag doen ↗CIZ · Aanvraag voorbereiden en ondertekenen ↗CIZ · Aanvraagproces ↗Zorginstituut Nederland · Toegang tot Wlz-zorg ↗VWS Regelhulp · Wlz-zorg: voor wie ↗CIZ · Na het besluit ↗CIZ · Bezwaar maken ↗Sources may be in Dutch. General information about Dutch law, not individual legal advice.