How can I recognise a fake Dutch CJIB fine?
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Detailed explanation, checklist and sources
Do not pay through an unexpected email, text or app message about a CJIB fine. CJIB does not send these fine or arrears messages digitally. Open cjib.nl yourself to check account details and, for traffic fines, the DigiD digital portal. A paper letter can also be forged.
On this page
1. Check the kind of message
This guidance concerns messages pretending to come from the Dutch CJIB. CJIB says email, text or app messages about a fine, reminder or arrears are false. This does not mean every other digital confirmation from a public body is automatically fake.
2. Open the official website yourself
Do not use payment or login links in the suspicious message. Type cjib.nl yourself and navigate from the official website. Keep the sender, receipt date and a screenshot for your own checks. Do not send DigiD codes or bank details to the sender.
3. Check the bank account and traffic fine
Compare the account number in a received letter with CJIB's official details. Check a traffic fine in the Digitaal Loket. A leased car may require an additional check. Not every other CJIB debt appears there; ask CJIB directly to confirm if uncertain.
4. Do not rely on a logo alone
A familiar logo, correct name or plausible envelope is not proof by itself. CJIB also recommends checking the envelope, but a forgery can look convincing. Combine this with account and official case checks before paying.
5. What if you have already paid?
If you transferred money to scammers, contact your bank immediately about possible next steps and report fraud to the police. Keep the message and payment evidence. Recovery is not guaranteed; use official contact details for further assistance.
6. Keep evidence and check real deadlines
Record completed checks and remaining uncertainties below. A suspected fake fine does not remove a genuine CJIB case or appeal deadline. If the fine is real, use the appropriate payment or appeal guidance or our own personal-assistance route.
Is a fine always fake if it is absent from the digital portal?
No. The portal helps check traffic fines; it does not rule out every other CJIB claim. Contact CJIB through its official website if unsure. Avoid payment or login links from the suspicious message.
Documents to prepare
Prepare your next stepFill in and save · Word
Tick what you have checked or collected. Note what is missing and take your overview to a meeting.
Unless saved in My overview: Your entries stay only on this screen. Download before leaving; closing or reloading clears them. Do not enter identity numbers, passwords or unnecessary personal details.
What do you still need for your next step?
Item 1 / 8 · Where do you stand with this item?
Channel and receipt date
This overview follows your own answers. It does not assess your rights or guarantee that your file is complete.
Your choices stay here. Use the buttons below if you want to save or download.
View all details, notes and timeline
Your timeline and evidence
List events and contacts. Note where you keep the evidence; no upload is needed.
What goes in my timeline?
Record what happened, when, the response and where to find the letter, message or photo. Mark uncertain dates.
Is my evidence sent?
No. You only note where it is kept. No files are uploaded or sent automatically.
How do I save my timeline?
Your entries are not saved automatically. Choose Save and continue later to store this preparation, including your timeline, in My overview. Wait for confirmation and save new changes again. You can also download a Word file without an account.
Up to 20 events. Choose a different position for an event to change the order.
0 / 8 · Checked or collected
For each event, note the date, what happened and where the evidence is kept. Example: 3 October — letter received — correspondence folder.
Describe the solution you would like, such as an explanation of a deduction and repayment of the outstanding amount.
For example: which document is missing, who can provide it and what should I do first?
Record the date and its source. If unknown, note this and check promptly. This tool does not calculate or monitor deadlines.
After your conversation
These are your own notes. Confirm agreements with the other person; these notes do not prove their agreement.
This is your preparation, not a submitted request, objection or legally reviewed document. A tick records only your own progress. Check the procedure and deadline in the original letter.
Save and continue later
Clear entries
Download anything you want to keep first. Clearing cannot be undone.
- Channel and receipt date
- Sender and screenshot
- Bank account compared
- Official CJIB website opened directly
- Digital portal or CJIB contact
- Letter and envelope if available
- Payment evidence if already paid
- Genuine fine and deadlines checked
Sources
Need personal assistance? Request a lawyer through our chat. We explain the next step; submitting a request does not engage a lawyer. The links below support the legal information.
CJIB · Valse boete controleren ↗CJIB · Valse betaalberichten ↗Politie · Slachtoffer van phishing ↗Sources may be in Dutch. General information about Dutch law, not individual legal advice.