Can I object to an SVB decision?
What would you like help with?
Detailed explanation, checklist and sources
Yes. If you disagree with a decision by the Dutch SVB, you can usually object within six weeks. Check the date in your letter, ask for an explanation if useful, and submit a complete or provisional objection in time.
On this page
1. Check the decision and procedure
This guidance concerns decisions by the Dutch Sociale Verzekeringsbank, for example on AOW, Anw or child benefit. Read the appeal instructions in your own decision. SVB suggests calling first to see whether the issue can be resolved, but a call does not replace a timely objection while the deadline continues.
2. Calculate the six-week deadline
SVB states a six-week period and the decision specifies the date by which the objection must arrive. Record the decision date, receipt date, reference and final day. If reasons or documents are still missing, submit a timely provisional objection where necessary and ask for time to supplement it.
3. Explain exactly what is wrong
For each point, identify the period, insurance status, household situation, income, payment or calculation you consider wrong. Explain which facts SVB should assess differently and what decision you seek. A service complaint is different from an objection to the substance of a decision.
4. Add details, evidence and authority
For a written objection, SVB asks for name and address, BSN or registration number, telephone number, date, contested decision, reasons, requested decision and signature. Add relevant documents and a copy of the decision. Identify a representative and include written authority for a postal objection. File online through Mijn SVB using DigiD or a recognised European login. Without access, object by letter; write ‘Bezwaarschrift’ at the envelope’s top left. Residents of Bonaire, Sint Eustatius or Saba may bypass objection and appeal directly by letter within six weeks to the Court of First Instance on Bonaire, Plasa Reina Wilhelmina (Fort Oranje), Kralendijk. Check the decision and retain proof of posting.
5. Prepare for contact and review
Keep the online confirmation or proof of posting. SVB sends written acknowledgement and normally contacts you by telephone; you may explain the objection and extra information may be requested. An objection does not automatically suspend the decision, so separately check what you must do or pay meanwhile.
6. Check the objection decision
SVB says a decision on objection usually follows within thirteen weeks and sometimes within six. Request any reimbursement of objection costs during the procedure; it is not automatic. The decision explains court appeal. A special direct-appeal option may apply in Bonaire, Sint Eustatius or Saba; check SVB's instructions.
What structure can I use for my SVB objection?
Draft: ‘I object to SVB’s decision dated [date], reference [reference]. I believe [part/period] is incorrect because [factual reason]. [Evidence] shows [fact]. I ask SVB to [specific decision].’ Add the required details and signature and check your own letter. This website sends nothing.
Documents to prepare
Prepare your next stepFill in and save · Word
Tick what you have checked or collected. Note what is missing and take your overview to a meeting.
Unless saved in My overview: Your entries stay only on this screen. Download before leaving; closing or reloading clears them. Do not enter identity numbers, passwords or unnecessary personal details.
What do you still need for your next step?
Item 1 / 8 · Where do you stand with this item?
Complete SVB decision and attachments
This overview follows your own answers. It does not assess your rights or guarantee that your file is complete.
Your choices stay here. Use the buttons below if you want to save or download.
View all details, notes and timeline
Your timeline and evidence
List events and contacts. Note where you keep the evidence; no upload is needed.
What goes in my timeline?
Record what happened, when, the response and where to find the letter, message or photo. Mark uncertain dates.
Is my evidence sent?
No. You only note where it is kept. No files are uploaded or sent automatically.
How do I save my timeline?
Your entries are not saved automatically. Choose Save and continue later to store this preparation, including your timeline, in My overview. Wait for confirmation and save new changes again. You can also download a Word file without an account.
Up to 20 events. Choose a different position for an event to change the order.
0 / 8 · Checked or collected
For each event, note the date, what happened and where the evidence is kept. Example: 3 October — letter received — correspondence folder.
Describe the solution you would like, such as an explanation of a deduction and repayment of the outstanding amount.
For example: which document is missing, who can provide it and what should I do first?
Record the date and its source. If unknown, note this and check promptly. This tool does not calculate or monitor deadlines.
After your conversation
These are your own notes. Confirm agreements with the other person; these notes do not prove their agreement.
This is your preparation, not a submitted request, objection or legally reviewed document. A tick records only your own progress. Check the procedure and deadline in the original letter.
Save and continue later
Clear entries
Download anything you want to keep first. Clearing cannot be undone.
- Complete SVB decision and attachments
- Decision date, reference and receipt date
- Final day of the six-week period
- Scheme: AOW, Anw, child benefit or other
- Facts, calculation and requested correction
- Relevant evidence
- Personal details and any authority
- Proof of submission or receipt
Sources
Need personal assistance? Request a lawyer through our chat. We explain the next step; submitting a request does not engage a lawyer. The links below support the legal information.
SVB · Bezwaar en beroep ↗Algemene wet bestuursrecht · artikel 6:16 ↗Sources may be in Dutch. General information about Dutch law, not individual legal advice.