Compensation for possible medical malpractice
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Detailed explanation, checklist and sources
Do you suspect medical malpractice? Request your records and distinguish a complaint about the treatment from a request for compensation.
General information about Dutch law · Reviewed on · How we work
On this page
Document the treatment
Record treatments, symptoms and conversations. Request relevant records and discuss your concerns with the practitioner or complaints officer.
Have the error and consequences investigated
A poor outcome does not automatically prove medical malpractice. Expert assessment may be necessary to establish what happened and whether it caused the harm you suffered.
Choose the right route
A complaint may result in an explanation or restoration of contact. For compensation, liability must be assessed; discuss the route to the insurer, dispute resolution body or court.
Your checklist
Prepare your next stepFill in and save · Word
Tick what you have checked or collected. Note what is missing and take your overview to a meeting.
Unless saved in My overview: Your entries stay only on this screen. Download before leaving; closing or reloading clears them. Do not enter identity numbers, passwords or unnecessary personal details.
What do you still need for your next step?
Item 1 / 3 · Where do you stand with this item?
Medical records
This overview follows your own answers. It does not assess your rights or guarantee that your file is complete.
Your choices stay here. Use the buttons below if you want to save or download.
View all details, notes and timeline
Your timeline and evidence
List events and contacts. Note where you keep the evidence; no upload is needed.
What goes in my timeline?
Record what happened, when, the response and where to find the letter, message or photo. Mark uncertain dates.
Is my evidence sent?
No. You only note where it is kept. No files are uploaded or sent automatically.
How do I save my timeline?
Your entries are not saved automatically. Choose Save and continue later to store this preparation, including your timeline, in My overview. Wait for confirmation and save new changes again. You can also download a Word file without an account.
Up to 20 events. Choose a different position for an event to change the order.
0 / 3 · Checked or collected
For each event, note the date, what happened and where the evidence is kept. Example: 3 October — letter received — correspondence folder.
Describe the solution you would like, such as an explanation of a deduction and repayment of the outstanding amount.
For example: which document is missing, who can provide it and what should I do first?
Record the date and its source. If unknown, note this and check promptly. This tool does not calculate or monitor deadlines.
After your conversation
These are your own notes. Confirm agreements with the other person; these notes do not prove their agreement.
This is your preparation, not a submitted request, objection or legally reviewed document. A tick records only your own progress. Check the procedure and deadline in the original letter.
Save and continue later
Clear entries
Download anything you want to keep first. Clearing cannot be undone.
- Medical records
- Treatment chronology
- Costs and consequences
Frequently asked questions
Does a well-founded complaint automatically result in compensation?
No. A complaint serves a different purpose from a request for compensation. For compensation, it must be assessed separately whether an error was made, what damage you have suffered and whether that error caused the damage.