Business invoice is not paid
What would you like help with?
Detailed explanation, checklist and sources
Check the order, delivery and due date. In the event of late payment in a business relationship, statutory commercial interest and collection costs may be due.
General information about Dutch law · Reviewed on · How we work
On this page
Check your starting position
Check the invoice, agreed payment term, general terms and conditions, and the evidence that you delivered.
Gather targeted evidence
Prepare a chronology and keep letters, messages, financial documents, photos and expert information.
Take the right step in time
A payment reminder is sensible, but between businesses, the free consumer demand letter is not a general requirement for the standard compensation of € 40 for late payment. Also check any contractual arrangements and statutory commercial interest.
Your checklist
Prepare your next stepFill in and save · Word
Tick what you have checked or collected. Note what is missing and take your overview to a meeting.
Unless saved in My overview: Your entries stay only on this screen. Download before leaving; closing or reloading clears them. Do not enter identity numbers, passwords or unnecessary personal details.
What do you still need for your next step?
Item 1 / 6 · Where do you stand with this item?
Decision or agreement
This overview follows your own answers. It does not assess your rights or guarantee that your file is complete.
Your choices stay here. Use the buttons below if you want to save or download.
View all details, notes and timeline
Your timeline and evidence
List events and contacts. Note where you keep the evidence; no upload is needed.
What goes in my timeline?
Record what happened, when, the response and where to find the letter, message or photo. Mark uncertain dates.
Is my evidence sent?
No. You only note where it is kept. No files are uploaded or sent automatically.
How do I save my timeline?
Your entries are not saved automatically. Choose Save and continue later to store this preparation, including your timeline, in My overview. Wait for confirmation and save new changes again. You can also download a Word file without an account.
Up to 20 events. Choose a different position for an event to change the order.
0 / 6 · Checked or collected
For each event, note the date, what happened and where the evidence is kept. Example: 3 October — letter received — correspondence folder.
Describe the solution you would like, such as an explanation of a deduction and repayment of the outstanding amount.
For example: which document is missing, who can provide it and what should I do first?
Record the date and its source. If unknown, note this and check promptly. This tool does not calculate or monitor deadlines.
After your conversation
These are your own notes. Confirm agreements with the other person; these notes do not prove their agreement.
This is your preparation, not a submitted request, objection or legally reviewed document. A tick records only your own progress. Check the procedure and deadline in the original letter.
Save and continue later
Clear entries
Download anything you want to keep first. Clearing cannot be undone.
- Decision or agreement
- Letters and emails
- Dates and deadlines
- Financial evidence
- Photos or expert information
- Desired solution
Frequently asked questions
Do I need to seek legal help immediately?
Where there is a short deadline, major financial consequences or disputed facts, an early assessment is advisable.
Is oral evidence sufficient?
Oral agreements can be valid, but written and independent evidence usually makes your position stronger.