Bought online. Now what?

Owl and movement

Let the owl move

Step 1 of 5About 15 minutes

Estimated working time · no measurement or countdown timer · extra assignments not included

Step 1 of 5 · 1 minutes

Start

The owl helps you get startedWe will do it step by step. Choose below how much time you want to take.

Choose your pace for this lessonAnswer briefly · 8 minutesWork it out in more detail · 15 minutes

This is an estimate for practising independently for one lesson. You answer the same questions briefly or in more detail.

After this lesson, you can…

Recognising when the cooling-off period applies.
Distinguishing a notice of termination from returning an item.
Recognising an exception.

You complete all assignments here on the screen. Your input is not sent.

This is what you will do

A fictional message to an online shop stating the order, choice and request for confirmation.

A suitable approach

Lower secondary education and extra language support: read the case together, use the terms and help with typing where needed. The ages in the examples still apply; a younger pupil practises with an older fictional person.

Upper secondary education: change one decisive fact, find the corresponding source and defend both possible answers.